Shipping & returns

Shipping :

At Arteria, we Ship all over India. Shipping cost differs across States.
The standard Shipping time is 8-10 days. But it generally reaches within a week in most parts of India.
We strive to process and dispatch orders as quickly as possible. Please allow 1-3 business days for order processing.
We only make use of reliable courier companies and India Post.
Arteria - the art hub uses third party aggregators for its shipping needs. Any loss or damage to the parcel during shipping is not our responsibility.
Arteria - the art hub is not responsible for tracking the parcel on the buyer's behalf nor for providing courier contact information. The buyer needs to reach out to the courier company on their own once tracking details are provided.
Arteria is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors that cannot be controlled by Arteria.
Once your order is shipped, you will receive a tracking number via email or on whatsapp. You can use this tracking number to monitor the progress of your shipment.
In the unlikely event that delivery is not possible for any reasons beyond the control of Arteria, including but not limited to poor courier services in delivery area, inaccessibility of delivery area, force major events as laid out hereinafter, we shall keep you informed of such inability to deliver and cancel your order, followed by complete refund.
Shipping charges are non-refundable.

Returns Policy :

Arteria.co.in does NOT offer any returns, refunds or replacement on our products unless in the event and case of damage due to logistics.
Kindly get in touch with us at 8369038216 to raise a ticket if you have received a damaged product.
A clear Parcel Opening Video is Compulsary to claim any damage.
In an event where it is found that a product was damaged during shipping, arteria.co.in shall replace the same upon receipt of the original product from the customer. arteria.co.in reserves the right to dismiss any claim in an event of failed Quality Check when the products are returned to the arteria.co.in warehouse.
In an event where the replacement product is not available, arteria.co.in shall provide the customer with store credit equivalent to the billed amount of the returned goods.
The same can be used by the customer to purchase any other product listed on arteria.co.in. If you’ve received a product that has been damaged during shipping, kindly write to us at info@arteria.co.in.
No refund Shall be granted under any circumstances.